Find Gemstone values the privacy of its users. This Privacy Policy describes how we collect, use, and disclose information that we obtain about visitors to our website and customers who purchase from our online store.

Information We Collect

We collect information about you when you visit our website, place an order, or engage with our content. This includes:

• Contact information such as your name, email address, phone number, and mailing address when you create an account or place an order.
• Financial information such as payment card details that we process through third-party payment processors when you make a purchase.
• Account information including purchases, order history, saved items, and profile details associated with your online account.
• Device information such as your IP address, operating system, browser type and language settings collected through cookies or similar technologies as you interact with our website.
• Website activity including pages visited, content viewed, links clicked, and other actions you take on our website.

How We Use Information

We use the information we collect for purposes such as:

• Fulfilling your orders and processing payments.
• Communicating with you regarding your purchase, account, subscription, or other inquiries.
• Providing, personalizing, optimizing, and improving our products and shopping experience.
• Sending marketing and promotional offers through email, direct mail, social media and other channels.
• Conducting analytics to inform our marketing strategy and improve our services.
• Detecting and preventing fraud or illegal activity.

Disclosure of Information

We may share your information with third parties in the following circumstances:

• With service providers and partners who assist us in processing orders, payments, analytics, marketing, customer service etc. We require these parties to handle your information consistent with this Privacy Policy.
• In response to subpoenas, court orders, or legal processes; to establish or exercise our legal rights or defend against legal claims.
• If we believe disclosure is necessary or appropriate to investigate, prevent, or respond to illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our policies, or as otherwise required by law.

Your Choices

You may unsubscribe from receiving promotional emails from us by following the opt-out instructions contained in those emails. You may also update or correct your personal information by logging into your account.

Data Retention

We retain personal information for the period necessary to serve the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Security

We use reasonable administrative, technical, and physical security measures to protect your personal information consistent with industry standards. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure.

Children's Privacy

Our website is not directed to children under 16. We do not knowingly collect personal information from children under 16 without obtaining parental consent. If you believe your child has provided us with personal information, please contact us so that we may delete this information.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time as we add new products and features, or as laws change that may impact our practices. We will post any Privacy Policy changes on this page and encourage you to review the policy periodically.

If you have any questions about our privacy practices, please contact us at sales@findgemstone.com.